January 2015 News Archive

Corintech bolsters quality assurance with new team and facility

Jan 28, 2015

Corintech announces the recruitment of John Burton, who will join its holding company Larasian Group as Group Quality Manager. His recruitment bolsters the business’ quality assurance offering, and coincides with the opening of a brand new Quality Inspection Lab.

John has been hired with a remit of consolidating and improving quality management across Corintech, and its sister...

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Close account management - this is how we do it!

Jan 8, 2015

What is good Customer Service?

In the run up to Christmas, as a retail customer, I received a lot of customer service experience to varying degrees. This made me think about what I believe represents good customer service. In a nutshell I think great customer service stems from effective communication and consistency. If one step of the process falls down, then the whole experience...

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