Frequently Asked Questions

If you have any further questions please email orders@corintech.com

USB Data Loggers

Q: Can I have a data sheet on a specific logger?

A: Consult your appropriate sales office or download from the Support page.

Q: Can I export the data to Excel?

A: Yes, within the graphing section of the software use the Excel button. The information from the software will transfer to Excel, a new Excel graph will be generated and the raw data will be copied into a second tab.

Q: Is the software free?

A: Yes.  The software for USB loggers and WiFi loggers is free. Download a copy from the Support page, any time, and from anywhere with an internet connection!

Q: Is the software kept up to date?

A: Yes. The software is continuously evolving and we aim to keep pace with the latest Windows variants. New versions are also released when the software gains new features.

Q: Are software updates automatic?

A: No. Software updates are not automated, download from the Support page of our website and then install the new version.

Q: Do I have to use a PC or laptop to interrogate the logger?

A: You can use a laptop or a PC to download data and to set up the logger. But you can also buy a handheld device to enable you to do the same. The part number for this device is; EL-DataPad .

Q: Will a new version of the software work with my old loggers?

A: Yes.  We try to maintain backward compatibility.

Q: Are the Data loggers stand alone units?

A: Most of the USB loggers are stand alone Data loggers and are not connected to a PC whilst recording. The WiFi sensors are also stand alone but regularly connect to the WiFi network. Both types of loggers have on board memory.

Q: Do I need a cradle to download data?

A: No. The advantage with the USB loggers is the ease of use.  Simply plug the unit into any USB port and the software will extract the data from the logger and a graph will appear! The advantage of the WiFi range is the lack of wires, data can be downloaded across the airwaves.

Q: Where can I find new software downloads?

A: Keep an eye on the Support pages for new versions of the software.

Q: What are the storage conditions for a module?

A: Although this varies from module to module, generally Storage Temperature range is from -25°C to the upper limit of Operating Temperature specified on the product\'s data sheet.

Q: Can I overlay graphs?

A: Yes you can within Excel. We have written a macro to help you with this.  But be aware, one is EL-USB-2/-2-LCD specific, whilst the other works with all single-channel loggers with the exception of the EL-USB-5.

Q: Does a USB logger need to be plugged into a computer all of the time?

A: No.  The USB loggers are stand alone loggers; they have their own power from a battery. Leave them anywhere you wish!

Q: Is the battery rechargeable?

A: Rechargeable batteries don\'t work accurately in extreme low or high conditions so the only rechargable data logger is the EL-USB-1-RCG.   

Q: Do you have a special low and high temperature logger?

A: Yes.  The EL-USB-PRO measures from -40C to +125C.  The EL-USB-TC and EL-USB-TC-LCD measure from -200C to +1350C.

Q: I need to measure very hot or very cold extreme temperatures, can you help?

A: Yes.  Use a EL-USB-TC or EL-USB-TC-LCD thermocouple logger.

Q: Where can I buy alternative thermocouples?

A: Enter Thermocouple into a search engine (e.g. Google) and you will find many suppliers.

Q: How do I get a new battery, is it special?

A: The batteries we recommend have been selected to ensure safe operation and to ensure a long life. You can buy replacement batteries for the standard logger or the special low temperature battery for the EL-USB-PRO from this web site.

Q: Can I set a USB logger to start logging at a date/time in the future?

A: Yes.  At the end of the set-up wizard you can choose a start time or even a start day from the drop down calendar.

Q: Which logger in your range is the most robust logger?

A: The EL-USB-PRO is made from stainless steel and can survive very harsh conditions.

Q: Can I save graphed data?

A: Yes.  When you download data the software will automatically ask for a file name.

Q: Are the loggers easy to use, are they suitable for educational purposes?

A: Yes. After a few minutes of training the loggers can be set up by most five year olds! The EasyLog software is designed to be EASY.

Q: Are the products expensive?

A: No.  They are well made precision devices sold at competitive prices.  Have a look at our store for the latest prices. If you wish to buy in volume contact our sales teams who will be happy to help. sales@corintech.com

Q: Have the loggers won any awards?

A: Yes.  These products were the world\'s first USB loggers. They are also probably the easiest loggers to use in the world!

Q: How many loggers have been sold to date?

A: The USB loggers have sold approximately 1 million pieces and this increases every year.

Q: Can I get help, can I talk to someone?

A: Yes, just give us a call, you can find our number in the contact section, or on the home page. Please call and we will be happy to help you.

Q: Do you have any Carbon Monoxide loggers?

A: Yes.  Look at our EL-USB-CO & EL-USB-CO300 data loggers.

Q: I have a specific requirement for a data logger.  Can you design new data logging products for me?

A: Yes we can.  We have a Custom Design team to help turn your idea into a easy to use product.  Please contact our Sales Team. sales@corintech.com